In an era where the traditional brick & mortar is almost dead, retailers are creating more and more omni-channel practices to make the customer experience more engaging. In Spain for example, 50% of companies had an omni-channel strategy driven by … Read More
Daily Archives: May 23, 2019
AI in Retail Industry: How Big Players Increase Customer Experience
The real-world shopping experience is still relevant, even in times where traditional brick and mortar shops are facing increasing competition from online shops. However, according to punchbowl.com brick and mortar still matter as 61% of consumers shop in-store, compared to … Read More
Chatbot – the ultimate cost saver
Artificial technology in all its forms has been changing the different commercial sectors- for better or for worse. Its implementation has been seen throughout different industries, affecting the way of doing business as well as the way in which they communicate … Read More
